Privacy Policy

Effective Date: October 11, 2025 Last Updated: October 11, 2025

Overview

Leafscale, LLC ("Leafscale," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website leafscale.com (the "Site") and use our products and services.

Information We Collect

Information You Provide

  • Contact Information: Name, email address, company name when you contact us or request information
  • Account Information: Username and authentication credentials when you create an account
  • Communication: Messages, feedback, and support requests you send to us

Automatically Collected Information

We automatically collect certain information when you visit our website to help us understand usage patterns and improve our services:

  • Usage Data:

    • Page paths and URLs visited
    • Timestamps of page visits
    • Page load performance metrics (response times)
    • HTTP referrer (the page you came from)

  • Technical Data:

    • IP address (immediately anonymized using SHA-256 hashing)
    • Browser type and version
    • Operating system
    • Device type (desktop, mobile, tablet)
    • CPU architecture (for download compatibility)
    • Geographic location (country-level, derived from IP address using MaxMind GeoLite2 database)

  • Session Data: Unique session identifiers to distinguish between different browsing sessions

  • Cookies: Small data files stored on your device (see Cookies section below)

How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our services
  • Improve and personalize user experience
  • Communicate with you about products, updates, and support
  • Analyze usage patterns and optimize website performance
  • Detect, prevent, and address security issues
  • Comply with legal obligations

Information Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: Third-party vendors who assist in operating our website and services
  • Legal Requirements: When required by law, regulation, or legal process
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website and to understand how visitors use our site. Cookies are small data files stored on your device.

Analytics Cookies

We use the following cookie for analytics purposes:

  • Cookie Name: ls_session
  • Purpose: Session tracking for analytics and user experience measurement
  • Duration: 30 days
  • Type: First-party, HTTP-only cookie
  • Data Stored: Randomly generated unique session identifier

This cookie helps us:

  • Track unique visitors and sessions
  • Measure page load performance and identify bottlenecks
  • Understand which pages are most visited and navigation patterns
  • Identify technical issues affecting user experience
  • Analyze geographic distribution of our audience

When you first visit our website, you will be presented with a cookie consent banner. You can choose to:

  • Accept: Allow analytics cookies to be set for enhanced analytics
  • Reject: Browse without analytics cookies (we will still collect anonymized server-side analytics data that does not require cookies)

Your consent choice is stored locally in your browser and will be remembered for future visits. You can change your preference at any time by clearing your browser's local storage or using the cookie preferences link in our footer.

Privacy-Focused Analytics

Our analytics implementation is designed with privacy in mind:

  • IP Anonymization: All IP addresses are immediately hashed using SHA-256 cryptographic hashing before storage, making them non-reversible and unlinkable to individuals
  • No Third-Party Tracking: We do not use third-party analytics services (like Google Analytics). All data is collected and stored on our own servers
  • No Cross-Site Tracking: Our analytics only track activity on leafscale.com
  • No Personal Identifiers: We do not collect names, email addresses, or other personal identifiers through our analytics system
  • Isolated Database: Analytics data is stored in a separate database from other site data for enhanced security

Managing Cookies

You can control cookies through your browser settings. Most browsers allow you to:

  • View and delete existing cookies
  • Block all cookies
  • Block third-party cookies only
  • Clear cookies when you close the browser

Please note that disabling cookies may limit your ability to use certain features of our website. To learn more about managing cookies, visit www.allaboutcookies.org.

Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of data in transit and at rest
  • Access controls and authentication
  • Regular security audits and updates
  • Secure server infrastructure

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your jurisdiction (including GDPR for EU residents and CCPA for California residents), you may have the following rights:

  • Access: Request access to your personal information we have collected
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (right to be forgotten)
  • Objection: Object to processing of your information for specific purposes
  • Data Portability: Request transfer of your data to another service in a machine-readable format
  • Withdraw Consent: Withdraw your consent for cookies and analytics tracking at any time
  • Opt-Out: Opt out of analytics tracking by rejecting cookies in our consent banner

Exercising Your Rights

To exercise these rights, contact us at privacy@leafscale.com with:

  • A clear description of your request
  • Sufficient information to identify your data (if applicable)
  • Proof of identity (to prevent unauthorized access)

We will respond to your request within 30 days. Please note that some data may need to be retained for legal or security purposes even after a deletion request.

Analytics Opt-Out

Since our analytics use anonymized data and cookie-based sessions, you can effectively opt out by:

  1. Rejecting cookies when you first visit the site
  2. Blocking cookies through your browser settings
  3. Using browser privacy features like "Do Not Track" (we honor DNT signals)
  4. Using private/incognito browsing mode

Data Retention

We retain your information only as long as necessary for the purposes outlined in this policy, or as required by law. When information is no longer needed, we securely delete or anonymize it.

Analytics Data Retention

Analytics data (page views, sessions, and related metrics) is automatically deleted after 13 months. This ensures:

  • We maintain only data necessary for understanding recent usage trends
  • Historical patterns can be analyzed while respecting your privacy
  • Compliance with data minimization principles under GDPR and other privacy regulations

Our automated data retention system runs regularly to purge analytics data older than 13 months. This includes:

  • Page view records
  • Session data
  • Performance metrics
  • All associated timestamps and metadata

Other Data Retention

  • Contact Form Submissions: Retained for 24 months or until resolved
  • Account Data: Retained while your account is active, plus 90 days after account closure
  • Security Logs: Retained for 12 months for security and fraud prevention purposes

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we discover such data, we will promptly delete it.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a new "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Leafscale, LLC Email: privacy@leafscale.com Website: https://www.leafscale.com

Note: This is a template privacy policy. Please consult with legal counsel to ensure compliance with applicable laws and regulations in your jurisdiction.